Privacy Policy

This describes why, and how we may collect, use and store your data and the rights you have to access all information we hold on you, and edit or remove it from our database. This notice describes how this personal data is collected, handled and stored to comply with the data Protection Act 2018 and UK GDPR.

Cycleform training Ltd is a “data controller” for the purposes of the Data Protection Act 2018 and (from 25 May 2018) the EU General Data Protection Regulation (“Data Protection Law”).  This means that we are responsible for, and control the processing of, your personal information.

For further information about our privacy practices, please contact us by emailing Veronica O’Donoghue, Business Manager at: info@cycleform.co.uk

1.Personal information we collect, and why we use it

At Cycleform Training Ltd we collect and use personal data to operate our services, manage our organization, and communicate with individuals. We only collect personal information that you voluntarily provide to us when you contact us about our Services and products.

If we ask you to provide personal information to comply with course accreditation requirements, we will make this clear at the relevant time and advise you of your right to withhold or withdraw this information,( as well as the possible consequences if you do not provide your personal information).

We may process several categories of personal information depending on the purpose, that may include:

• contact details, including name, address, telephone number(s), email address(es), date of birth.
• information contained in correspondence with us
• visual images, only with your specific consent
• Bank details (for possible refunds)

2.How Do We Process and Share Your Personal Data

Your personal data will be treated as strictly confidential, and Cycleform Training Ltd will only use your personal information to:

–Provide you with information, products or services that you request from Cycleform Training ltd.

–Notify you about changes to our services/courses

-for course accreditation purposes

–Contact you for evaluation purposes.

-for marketing purposes, only with your specific consent.

Cycleform Ltd complies with its obligations under UK GDPR regarding keeping personal data by;

-storing and destroying it securely

–by not collecting or retaining excessive amounts of data; 

–by protecting personal data from loss, misuse, unauthorised access and disclosure

-by ensuring that appropriate technical measures are in place to protect personal data. 3.How Long We Keep Your Personal Data

Cycleform training Ltd keeps your personal information for no longer than is necessary for the purposes it was collected.

4.Your Rights and your personal data

  Unless subject to an exemption under UK GDPR, you have the following rights with respect to your personal data: 

• request access to the personal information we hold about you (known as a ‘subject access request’). You can make a request for access free of charge. Please make all requests for access in writing and provide us with evidence of your identity.
• request that your personal information be corrected or updated if you believe it is inaccurate or incomplete
• request your personal information be deleted
• ask us to stop processing your personal information
• ask us to restrict the processing of your personal information
• ask us for the personal information that we hold about you to reuse it for your own purposes
• make a complaint

If you wish to exercise any of these rights or make a complaint, you can do so by contacting Veronica O’Donoghue, Business Manager at info@cycleform.co.uk.

You can also make a complaint to the data protection supervisory authority, the Information Commissioner’s Office. Read more about your rights on the https://ico.org.uk/.